A collection of projects ranging from user research, workshop facilitation, qualitative synthesis, as well as website and app design. 

Unfortunately due to non disclosure agreements I cannot share my recent projects online. I can however share it verbally and in person. 

I worked on a team as the Senior UX Lead to update and standardize the onboarding experience for new users. This experience is currently being built and is set to be rolled out in Q2 of 2018. 

Charter acquired Time Warner Cable and Bright House Networks last year. Updating and standardizing the online billing experience across their customer base of over 52 million users was paramount in insuring a seamless transition. 

Worked as both a UX Desiger for and Product Manager for ThinkTank's suite of cloud-based products.

Due to non disclosure agreements I cannot share the full depth of my work digitally. I can however share it verbally and in person. 

The attached PDF has been edited to protect the privacy of my client. 

"M.W.T." is a task management and communication product for those with distributed teams or offices.

"Catapult" is an educational product that is meant to be a value add to the existing core products. The MVP of the responsive website is now live and the iOS app is coming shortly. After iOS we will be releasing an Android app as well. 

Our team went to Milwaukee, Wisconsin to preform a comprehensive qualitative research study. We interviewed 19 job-seekers from a variety of economic and demographic backgrounds. Out of these interviews we were able to identify 7 key behavioral personals.  My role was to record the sessions with both a camera and audio recorder, assist with synthesis as needed, live-stream each interview to the rest of the team, manage all the footage and sync the audio and video for internal distribution, stakeholders, and a full company all hands.  

I facilitated an internal core product credibility workshop with cross functional members of our organization. Participants consisted of core team members as well as stakeholders and executives. 

After the internal credibility workshop, I compiled and synthesized the learnings into pain points and actionable solutions, which were well received, and implemented across the company. 

In order to insure that we were creating an app with the best product /market fit I performed competitive analysis on the current products in the space we were entering. After my first broad version I was asked by the CMP directly to do an update with additional detail of our top three competitors.

A freelance website design project for an upcoming animated series. During this project I worked very closely with the founder of company as well as presented to the primary stakeholders. The Leapin' Lily site went live earlier this year.